Career

JCODE:123 – Senior Consultant – Global Real Estate Consultancy Company
Location: Istanbul (Europe)
Type: Permanent
Characteristics:

  • Making deals in capital markets department
  • Commercial activities
  • Feasibility and why-buy reports
  • Global company
  • Opportunity for building a wide network

    JCODE:124 – Front Office Professionals

  • We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.
  • As a Guest Service Coordinator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
  • Receive each guest call in a professional and friendly manner
  • Maintain effective communication with all related department to ensure smooth service delivery
  • Handle every query in a polite and courteous manner and exceed guest expectations
  • Ensure guests are greeted by name upon calling as per the Esenyurt.biz Standard
  • Maintain an up to date knowledge of the hotel and local services
  • Maintain an awareness of guest profile through the Opera guest profile system
  • Complete management’s long distance call vouchers and record them on the traffic sheet
  • Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
  • Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
  • Take messages for guests and management as per the required standard.